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Xerox To Help Enhance New Jersey's E-ZPass System

Xerox has been awarded an eight-year contract to help New Jersey upgrade its E-ZPass system.

The company will provide a state-of-the-art customer service center, violations processing, and financial back-office services.

Once the system is operational, drivers in New Jersey will be able to get support through phone, email, fax  and a mobile application as well as web and online chat functions.

The New Jersey E-ZPass System is one of the largest toll facilities in the country, and it processed more than 608 million transactions last year.

Randy Gorbman is WXXI's director of news and public affairs. Randy manages the day-to-day operations of WXXI News on radio, television, and online.