WXXI AM News

WATCH: When ridesharing doesn't share fairly

Jan 7, 2018

The phrase “sharing economy” is becoming a household name. The options available in this collaborative landscape include services like: coworking spaces, home and apartment sharing, fashion reselling, talent sharing, and something relatively new in upstate New York - ridesharing.

This past fall Need to Know reported on concerns from area residents who say individuals with disabilities, in particular those utilizing wheelchairs, have been forgotten about when it comes to this sector of the “sharing economy.”

Resident Kenyatta DaCosta was curious to see if a ridesharing service would be able to get him from Point-A to Point-B while accommodating his motorized wheelchair. He had his friend schedule the ride for him since he doesn’t have a smartphone. He allowed Need to Know to observe the experience which he also documented in this video diary utilizing a smartphone camera WXXI provided him. Check out his experience on this edition of Need to Know.