If you haven’t used a phone book in a while you’re certainly not alone…and that’s a main reason why Frontier is asking to be able to end the mass distribution of those books.
Frontier already stopped doing the large distribution of residential white pages a few years ago. But now it has petitioned the state public service commission to do the same with the current directories, which contain business, government and consumer listings.
Frontier spokesperson Andy Malinoski says it’s just a reflection of the move away from paper to the digital phone listings used by many people.
“Simply technological advances in the industry have made customers much less reliant on or interested in printed directories and we’re just seeking the flexibility to accommodate our customers’ requests."
Frontier also notes that printed directories do not include cell phones or listings of people who subscribe to cable and other services through providers that no longer submit their customers' telephone numbers for inclusion in directories.
In its petition to the PSC, Frontier notes that it would still be able to provide residential and business listings to customers either online, or in printed form, at no charge upon request. Frontier says it would also save about 12 tons of paper each year.
Public comments are being accepted by the state through April 3rd. There’s no word when a decision will be made.
