The New York State Thruway Authority says it has recently learned of an email phishing scam which sends a message that looks as if it’s an attempt to collect unpaid tolls.
Officials say this is not an authorized communication from E-ZPass or the Thruway Authority and they advise you not to open or respond to such a message. The safest thing to do is to delete the email.
The E-ZPass Service Center does not send out email invoices for payment. If you owe money for using E-ZPass on a toll facility, the E-ZPass service center will send an invoice through the regular Postal Service mail.
If you have any questions about the validity of any message received from E-ZPass, contact the E-ZPass New York Customer Service Center at 800-333-8655.
