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Rochester Airport Installs Communications for Deaf

Rochester, NY – The Greater Rochester International Airport has installed special communications for deaf and hard-of-hearing airline passengers.

The adaptive technology is called "Interpretype." Rochester is the first airport in the country to install it throughout the terminal.

Interpretype devices use a linked pair of laptop computers so deaf and hearing people can type messages to each other. They've been installed at each airline ticket counter, at the car rental desks, the security checkpoint and other strategic locations. Airport personnel have been trained to use them.

Monroe County Executive Maggie Brooks says Monroe County decided to install the units as part of a 10-million dollar terminal upgrade because of the Rochester area's large deaf population.

Rochester is home to the National Technical Institute for the Deaf at the Rochester Institute of Technology, and the airport handles hundreds of deaf and hard-of-hearing passengers as a result.