WXXI AM News

Connections: An update on ride-hailing in Rochester

Aug 8, 2017

Have you used Uber or Lyft? We take a look at ride-hailing in Rochester since it came to New York State in late June. Thousands of people have used the services; are they delivering? 

We talk to drivers about their experiences, riders about the quality of service, and business owners about the impact on their customers. What are the most popular destinations? Have Uber and Lyft helped decrease drunk driving? How are they impacting the taxi industry? Our guests:

  • Andrew Muldoon, Uber driver and director of advancement at the University of Rochester
  • Kim Saccardi, Uber and Lyft driver, and teacher
  • Natnael Eshetu, Uber driver and co-owner for Highland Transportation
  • Dan Morgenstern, owner of Radio Social